New research by DS Smith reveals the hard realities facing online retailers - 84% say last-mile costs are rising, while 66% of customers demand faster delivery. Yet only 28% of businesses fully deliver on customer expectations for sustainable packaging.
The most innovative companies are already transforming their approach, using AI, revamped packaging, and supplier reviews to drive efficiencies. The challenge is clear, but so is the opportunity.
Intrigued? Download the report, “Last-Mile Delivery: The Future Unpacked”, to find out how e-commerce leaders are conquering the last mile.
No comments yet