manroland web systems more and more becomes the provider for overall solutions for all classical web offset users and the newly developed market segments of digital and packaging printing. Especially the service offerings are constantly developed and renewed.
All innovations directly aim on reducing costs and increasing productivity and flexibility – with a strong focus on customer benefit. The manroland web systems service covers the entire service offerings of the company. This means comprehensive support – from consultation about the ideal wear- and spare parts in original quality, training, classical repair service, upgrade and automation solutions up to maintenance of the press systems; all available as a complete package now due to the new service contracts.
Continuous change doesn’t stop at nothing – not even the service department. Therefore manroland web systems offers comprehensive service contracts with all major offerings for the entire lifecycle of the press – this is the new service. The focus lies on developing new concepts with automated solutions according to Industry 4.0 but also in offering all solutions from a single source. Thus, an all-round carefree package.
The all-rounder
The manroland web systems service contracts are presented as a comprehensive package and therefore offer immense cost savings, planning capability and faster and more effective handling of all jobs. This means maintenance, revisions, spare part packages and flatrates and a 24/7 TeleSupport (TSC). ,
And the new contracts even go further: there are many additional customer benefits. In the future there will be the possibility for renting manroland web systems staff on site that amongst others is responsible for all maintenance activities.
The packages are not only designed for manroland web systems components but also for all components of every other supplier – therewith the customer only has one contact and gets highest warranty. Another important issue: The new service in particular is a service commitment – what means to increase the efficiency of the press while at the same time decreasing costs.
Consider the future
Many customers worldwide have chosen the comprehensive overall solutions from manroland web systems yet. Paarl Media (SA), CTP (SA), Nation Media (Kenya), Mediengruppe Oberfranken (Germany), Möller Druck (Germany), MDZ (Germany), Styria (A) – just to name a few considerable printers worldwide that have recently opted for the new service; and not only for existing presses but also when making new investments. This shows that considering the future is a trend at the printing industry. As well as saving costs. And this can be achieved by working with planning capability and calculus – and with a reliable partner that takes charge of everything. Represented by manroland web systems today. Represented by the new service.
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